DHAVA ( Shampoo )

• Wet hair: Start with wet hair.

• Apply: Take an appropriate amount of DHAVA shampoo and apply it to your hair.

• Massage: Gently massage the shampoo into your scalp.

• Rinse: Rinse off the shampoo thoroughly.

• Repeat: If necessary, you can repeat the process for
a deeper cleanse.

This product is not intended to diagnose, treat, cure or prevent any disease. Consult your doctor before use if pregnant. Store in a cool, dry place.

As our products are made with natural ingredients and made in small batches, there may be slight variations in their colour and smell.

Shipping

At Vana Natural, shipping cost varies based on location and is free for orders above 999.

We only make use of reliable courier companies and/or Speed Post. Vana Natural is not liable for any delays in delivery by the Courier Company/ Speed Post or on account of any factors that cannot be controlled by Vana Natural. We shall strive to ensure timely delivery of your order within the estimated time as mentioned in the order confirmation.

In the unlikely event that delivery is not possible for any reasons beyond the control of Vana Natural, including but not limited to poor courier services in delivery area, inaccessibility of delivery area, force major events as laid out hereinafter, we shall keep you informed of such inability to deliver and cancel your order, followed by complete refund.

Return policy

We are proud that all our shipments go through 2 levels of packaging and 2 levels of inspection before dispatch. The likelihood of damage is very small. However, in case there is any damage, Products will be replaced only in case of a manufacturing defect or damage due to transportation.

If you are eligible for a replacement, you may notify us within 2 days from the date of delivery.

Before confirming an exchange, we would require proof of defect in product in the form of a photo, while the product is still in its packaging.

In case the product you have returned is out of stock, we will provide you with a credit note equal to the value of the product you purchased. The credit note will be sent to you via email and can be used to purchase anything of that value from the online store within three months.
Currency Transactions

All transactions are processed in Indian Rupees (INR).

Processing Orders

Our business hours are 10 am to 6 pm Indian Standard Time (IST), Monday to Friday. If you need to contact us outside our business hours, please email us at info@vananatural.in and we will respond as soon as possible.